Which of the following is NOT one of the techniques for building employee empowerment?

• A. Develop open, supportive supervisors.
• B. Eliminate formal organization structures such as teams and quality circles.
• C. Build high-morale organizations.
• D. Build communication networks that include employees.

Answer: (B)

The technique of eliminating formal organization structures such as teams and quality circles is not aligned with building employee empowerment. In fact, empowerment typically involves creating a supportive environment where employees can participate in decision-making processes. Teams and quality circles are crucial elements that facilitate collaboration, idea sharing, and collective problem-solving among employees. By fostering such structures, organizations encourage individuals to take ownership of their roles and contribute actively, which directly supports the concept of empowerment.

In contrast, developing open, supportive supervisors, building high-morale organizations, and establishing communication networks that include employees are all strategies that enhance empowerment. These methods create an atmosphere where employees feel valued, engaged, and motivated to contribute, which is essential for effective operations management. Empowerment ultimately leads to improved job satisfaction and performance, making the absence of formal structures detrimental to its achievement.